LEGAL REFERENCE

Your data. Your control. Our transparency.

At rog77, we're built around protecting what matters to you: your account, your payment details, and your privacy across every session. This policy shows exactly how we handle...

Account SecurityPayment ProtectionData TransparencyYour RightsQRIS & E-Wallet Safe
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rog77 Your data. Your control. Our transparency.

What we collect and why

When you open an account with rog77, we collect your personal details—name, email, phone number—to verify your identity and keep your account secure. We also track your account activity, gaming history, and transaction records to prevent fraud and support your withdrawals. Payment information for DANA, OVO, GoPay and QRIS is encrypted and stored separately from your profile. We use this data to

process payouts, improve your lobby experience, and comply with local regulations in supported regions. Your data is never sold to third parties.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions about your privacy?

Team online

Email Support

Reach our privacy team directly. We respond to data requests and account concerns within 24 hours, Monday through Friday.

Live Chat

Chat with our team in real time. Ask about your stored data, deletion requests, or any privacy concern tied to your account.

Privacy Request Form

Submit formal data access or deletion requests through our account settings. We'll confirm receipt and process within the timeframe required by law.

TRUST MARKERS

How we earn your trust

Encryption Standard

All account logins and payment flows use TLS 1.2+ encryption. Your session data and card details are protected end-to-end from...

Regular Security Audits

We commission third-party security reviews annually. Findings are addressed within 30 days, and updates are logged in our platform changelog.

Payment Partner Compliance

DANA, OVO, GoPay and QRIS integrations follow each provider's privacy and fraud-prevention standards. We don't store full payment credentials.

Transparent Logging

Your account activity—logins, deposits, withdrawals, game sessions—is logged and accessible to you in your account history at any time.

No Third-Party Ad Targeting

We don't share your gaming data with advertisers or data brokers. Marketing emails are optional and managed through your account...

Compliance Team On Staff

Our legal and compliance officer oversees policy updates quarterly and ensures alignment with Indonesian regulatory guidance for supported regions.

Consistent privacy across rog77

Mobile App & Web PortalYour privacy settings sync across all devices. Data collection and encryption standards are identical on mobile and desktop.
Live Casino & Slots LobbyWhether you're at a live table or spinning slot rooms, session tracking and security measures remain the same. No data gets treated differently by game type.
Sportsbook & CasinoAccount activity across both sections uses one unified log. Your privacy rights and data access work the same whether you're betting sports or gaming tables.
Deposit & Withdrawal FlowsDANA, OVO, GoPay and QRIS deposits and payouts follow identical encryption and fraud-prevention protocols. No payment method gets less scrutiny.
Promo & Standard AccountsRunning a campaign or in a bonus round doesn't change your privacy protections. Data handling remains consistent regardless of promotional status.
Refund & Dispute ResolutionWhen you file a withdrawal issue or dispute, we access the same encrypted records and apply the same data-protection standards used across your account.
Account Closure & Data DeletionClosing your account triggers the same deletion schedule across all sections. Your data removal is logged and confirmed within 14 days of request.
PLATFORM SNAPSHOT

What shapes our privacy promise

01
Account Verification We verify your identity once at signup using your phone and email. This single authentication protects you from fraudulent account takeovers and unauthorized withdrawals.
02
Session Timeout Protection Idle sessions auto-lock after 15 minutes on mobile, 30 minutes on desktop. You'll need to log back in, keeping your account safe if you step away.
03
Two-Factor Authentication Enable 2FA in your settings to require a second code when logging in from a new device. This layer stops unauthorized access even if your password is compromised.
04
Withdrawal Confirmation Every withdrawal sends a confirmation code to your registered phone. You must verify it before any DANA, OVO, GoPay or QRIS payout leaves your account.
05
Data Export on Demand Request a full copy of your account data—activity log, profile, transactions—in one downloadable file. We'll email it within 7 days of your request.
06
Privacy Policy Updates When we change this policy, you'll receive an in-account notice 14 days before the update goes live. You can review it anytime from your account settings.

Privacy questions answered

After account closure, we retain your data for 12 months to comply with anti-fraud and banking regulations in supported regions. After 12 months, all personal information is deleted from active systems. Transaction records for DANA, OVO, GoPay and QRIS withdrawals are archived separately for 7 years as required by law.

Yes. Head to your account settings, select 'Privacy & Data', and request a full export. We'll prepare a file containing your login history, all game sessions, deposits, withdrawals and personal details. It arrives via email within 7 days, formatted as CSV or JSON.

Your DANA, OVO, GoPay or QRIS details are never stored after a successful withdrawal. We process the transaction in real time, confirm it with the payment provider, and immediately discard the credential from our servers. Only a transaction ID and timestamp remain in your account history.

No. Your account data, gaming history and payment records stay within rog77. We don't share with other gaming sites, affiliates or data brokers. Payment providers (DANA, OVO, GoPay, QRIS) see only the transaction details needed to process your payout; they don't receive your full account profile.

If your device is lost, log into rog77 from another device and change your password immediately. If you have 2FA enabled, a login from an unknown device will require a code sent to your registered phone, blocking unauthorized access. Contact our support team to deactivate the lost device from your account.

You can request deletion of certain non-essential data—marketing preferences, session history—while keeping your account. However, we must retain your name, email, phone and transaction records for legal and account-security reasons. Contact our privacy team to discuss what can be removed without closing your account.

We use session cookies to keep you logged in and track your activity within the lobby. We also use analytics cookies to understand how the platform performs—page speed, crash reports, game popularity—but no personally identifying data is shared with external analytics tools. You can manage cookie preferences in your browser settings.